Deep Dive: Department of Treasury
Written by Emily Wolfteich
Senior Industry Analyst
In the News
Guiding Policies
Funding Structure
Priorities and Use Cases
AI Areas of Focus
(Based on the Treasury 2026 Budget Executive Summary and Treasury Strategic Plan 2022-2026.)
Example Use Cases
(Based on 2024 Federal AI Use Case Inventories.)
- Chatbots (collections, taxpayer services, employee IT)
- Self-service applications for taxpayer queries
- Generative AI Pilots
- Customer experience analytics
- Incident coordination and reporting support
- Electronic Federal Tax Payment System (EFTPS) fraud monitoring system
- Digitization of microfilm
To read additional thought leadership from Emily, connect with her on LinkedIn.
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